Our website address is: https://safaribookevolution.com
Wild Streamer Safaris provides online travel services through its own websites and mobile apps and through other online platforms such as partners’ websites and social media. The information that follows applies to all of these platforms.
We are committed to ensuring that your privacy is protected. Below, we’ve outlined the procedures we have in place to safeguard your privacy, ways we use the information we collect as well as ways to limit the use of this information according to your preferences.
In using and/or accessing the Website you may provide us with (or we may, from time to time, require you to provide us with) certain “personal information” which may include, but is not limited to, information pertaining to your: name and surname; email address; and mobile number.
The Website uses “cookies” or similar technology through which we may automatically collect personal information about you (being your name, surname, email address and mobile number). “Cookies” will further be used to record the properties that you have browsed. We collect this information in order that we may show those properties to you again and provide you with recommendations based on your search criteria. Please see the terms and conditions applicable to “Cookies” under our Terms and Conditions.
The Website also utilizes re-marketing (or similar audiences) in Google AdWords, allowing us to show ads to users who have previously visited the Website as they browse the Web. In other words, if you visit our Website and then visit another unrelated website, an ad for our Website may be shown on that site. Through this we are able to present you with highly relevant advertisements and offers across the Web.
The re-marketing tag is placed across all non-sensitive pages on our Website. When you visit different pages, your “cookie” identity is added to the re-marketing list.
If you share our Website or Website Content (as defined under the Terms and Conditions) on any social media (such as Facebook or Twitter) your personal information (e.g. your name and the fact that you are interested in anything advertised or displayed on the Website) will be visible to all the visitors of your personal webpage on Facebook and/or Twitter.
If you disclose your personal information to a third party such as Facebook or Twitter, SBE will not be liable for any loss or damage, howsoever arising (whether direct, indirect or consequential), suffered by you as a result of the disclosure of your personal information to such third parties. This is because SBE do not regulate or control how such third parties use your personal information. You should always ensure that you read and understand the privacy policies of such third parties / social media website/s.
Our Facebook page
How we use your personal information
SBE will only use your personal information to compile the Website, provide you with information, communicate with you, respond to enquiries made by you, manage our relationship with you and provide services or marketing material to you, including alerts on new properties matching your search criteria (where you have opted to receive such material or submitted your details to receive regular information from us via email).
Further to the above, by using the Website, you consent to SBE using or disclosing your personal information for purposes of:
statistical and/or data analysis;
processing any contact, communication or transaction which you have initiated, requested or otherwise indicated an interest in;
the ordinary course of SBE’s business; and promotion and marketing.
We or our agents and/or sub-contractors may contact you by post, email or telephone from time to time to ask you for your feedback and comments on our services. On each occasion you will be provided with the option to “opt-out”.
Your personal information may, in the ordinary course of business, move between different companies or business units in SBE. This may involve the transfer of your personal information outside the borders of Kenya, provided that the disclosure of your personal information shall be in accordance with the purpose for which the personal information was collected from you. There may also be situations where the law requires us to disclose your personal information. In all other situations, SBE will not disclose your personal information without giving you prior notice thereof and an opportunity to give your consent thereto where required.
SBE will not use your personal information for any purpose (other than as stated above) without your consent.
What security procedures does Wild Streamer Safaris put in place to safeguard your personal data?
In accordance with European data protection laws, we observe reasonable procedures to prevent unauthorized access and the misuse of personal information.
We use appropriate business systems and procedures to protect and safeguard the personal information you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal information on our servers. Only authorized personnel are permitted to access personal information in the course of their work.
Your credit card details – when they are needed as part of the reservation process – are stored for a maximum of 10 days. After that, your credit card data will be either permanently deleted from our systems or will remain hashed in our system for fraud detection purposes. This is unless you have chosen to store your credit card details in your personal account.
Sale of business
In the event that SBE’s business is sold or integrated with another business your personal information may be disclosed to our advisers and any prospective purchaser and their advisers and will be passed on to the new owners of the business. We will use commercially reasonable efforts to notify you (by posting on the Website or via an email sent to your email address provided to us) of any such change.
How do we protect your personal information
You acknowledge that the Internet is not a secure medium; however, we have put in place various security measures to protect your personal information.
SBE takes security and privacy of your personal information seriously and we have internal procedures in place which cover storage, access and disclosure of your personal information.
We will ensure that all SBE employees, agents and/or third party service providers having access to your personal information are bound by appropriate confidentiality and non-use obligations in relation to your personal information.
-treat your personal information as strictly confidential;
-take certain technical and organisational measures to protect your personal information;
-provide you with reasonable access to your personal information on the Website to view and/or update personal details;
-as soon as reasonably possible after the discovery of a compromise, and insofar as we can establish your identity, notify you that there are reasonable grounds to believe that your personal information has been accessed or acquired by an unauthorized person; and
-upon your reasonable written request, return or destroy any and all of your personal information which may be in our possession or control.
Whilst SBE will do all things reasonably necessary to protect your personal information, we cannot guarantee nor do we accept any liability of whatsoever nature for any unauthorized or unlawful disclosure and/or use of your personal information, either by employees and/or agents and/or made by third parties (including third party service providers) who are not subject to our control, unless such disclosure and/or use is as a result of our gross negligence.
Updating your personal information
Should your personal information change or if you would like to review or delete your personal information you should do this directly on the Website through the registration section by following the easy steps below:
click on “my settings“;
after you have clicked on “my settings” you will see your personal information;
update your personal information or click on “delete my account” if you wish to delete your personal information.
Please note that by deleting your account you will delete all your information and settings as well as clear any passwords.
Further to the above, you may contact as at email@example.com to correct or de-identify your personal information. Upon receipt of such request, we shall, as soon as is reasonably practicable:
correct your personal information;
de-identify your personal information;
provide you with evidence in support of the personal information held by us; or
where agreement cannot be reached, and if you so request, take such steps (as are reasonable in the circumstances) to attach your personal information, in such a manner that it will always be read with your personal information, an indication that a correction of your personal information has been requested but has not been made by us.
We shall provide you with reasonable confirmation that the above mentioned actions (whichever may be applicable) have taken place.
SBE has a global reach. As such, there is a possibility that your personal information may have to be transferred to countries outside of Kenya. Insofar as your information may be transferred outside of Kenya, SBE shall take reasonable organisational and/or contractual measures to ensure that your personal information is processed by such third parties for the purposes for which it has been provided to us and that the required levels of protection have been implemented by such third parties to safeguard your personal information. By using the Website and submitting your personal information to us, you consent to your personal information being transferred outside of Kenya.
Should you not wish to receive any marketing and promotional or other information from SBE, you may request SBE to cease sending you such information or request that your personal information be removed from our database or mailing list at any time. You will have the right to opt-out of receiving any communications from SBE by notifying SBE in writing.
Password and user name:
It is your responsibility to choose a password and to keep it safe.
You agree and warrant that your username and password shall:
be used for personal use only; and
not be disclosed by you to any third party.
For security purposes you agree to enter the correct username and password whenever accessing your account on the Website, failing which you will be denied access.
You agree that you will be granted access to the Website once the correct username and password have been entered, irrespective of whether the use of the username and password is unauthorised or fraudulent. We cannot be held responsible for personal information being compromised due to a non-secure, disclosed or stolen password.
You agree to notify SBE immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your username and password and to take steps to mitigate any resultant loss or harm.